Artamonova respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how Artamonova (“Artamonova,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit artamonova.design, purchase our products, contact the studio, submit a custom or trade inquiry, sign up for communications, or otherwise interact with us.
This Privacy Policy applies to information collected through artamonova.design and related communications with Artamonova.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
Contact information, such as your name, email address, telephone number, billing address, and shipping address.
Order information, such as products purchased, order value, delivery information, transaction history, and related customer service communications.
Project and inquiry information, such as requested products, quantities, finishes, dimensions, project details, delivery destination, and other information you choose to provide.
Marketing information, such as your email address and communication preferences when you subscribe to newsletters or other updates.
Payment-related information required to complete a transaction. Complete payment card details are processed by our payment provider rather than stored by Artamonova on its own website systems.
When you use the website, certain technical information may also be collected automatically, including your IP address, browser and device type, operating system, approximate location derived from your IP address, referring pages, pages and products viewed, website interactions, and cookie or similar identifiers.
2. How We Use Personal Information
We may use personal information to:
operate and maintain artamonova.design;
process, confirm, manufacture, ship, and support orders;
communicate with you regarding purchases or inquiries;
respond to custom, trade, press, and professional project requests;
provide customer service and manage returns, claims, repairs, or warranty-related requests;
prevent fraud, misuse, and security incidents;
improve the website, products, and customer experience;
understand website traffic and visitor interactions;
measure advertising performance and improve marketing where permitted;
send marketing communications in accordance with your preferences and applicable law;
maintain business, accounting, tax, and transaction records; and
comply with applicable legal and regulatory requirements.
We do not use personal information for materially unrelated purposes without providing additional notice where required by law.
3. Orders and Payment Processing
When you place an order through artamonova.design, we collect the information necessary to process and fulfill your purchase, including your name, contact information, billing and shipping details, products ordered, order value, and delivery information.
Online payments are processed through Stripe. Depending on the payment method and checkout configuration, Stripe may process information such as your name, email address, billing and shipping address, payment method information, purchase amount, transaction date, telephone number, and technical information used for payment security and fraud prevention.
Artamonova does not intentionally store complete credit or debit card numbers on its own website systems. Payment information submitted through Stripe is handled in accordance with Stripe’s own privacy and security practices.
For more information, see the Stripe Privacy Policy.
We may retain order and transaction records where reasonably necessary for fulfillment, accounting, taxation, customer service, warranty support, fraud prevention, dispute resolution, and compliance with applicable law.
4. How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate artamonova.design, provide our products and services, process transactions, measure website performance, support advertising, or comply with legal obligations.
Our service providers may include:
Stripe — payment processing, payment security, fraud prevention, and transaction services.
Google — website analytics and measurement through Google Analytics and, where enabled, related advertising measurement services.
Meta Platforms — advertising measurement, audience creation, and marketing through technologies including the Meta Pixel.
Website and ecommerce infrastructure providers, including Tilda.
Shipping, freight, and logistics providers.
Email, communications, IT, security, and professional service providers.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, investigate suspected fraud or security incidents, enforce our agreements, or protect our rights and the rights of others.
5. Cookies and Similar Technologies
Artamonova.design uses cookies and similar technologies to operate the website, maintain shopping functionality, remember preferences, understand website performance, measure advertising effectiveness, and improve the visitor experience.
These technologies may include:
Essential cookies, required for core website functions such as security, shopping cart functionality, checkout, and other requested services.
Analytics cookies, including cookies used by Google Analytics to understand website traffic, sessions, device characteristics, and visitor interactions.
Preference cookies, used to remember choices and settings.
Advertising and measurement technologies, including the Meta Pixel, which may be used to measure advertising performance, understand actions taken after an advertisement is viewed or clicked, and support remarketing or audience creation.
Where required by applicable law, you may manage non-essential cookies and similar technologies through the cookie or privacy controls presented on the website. You may also restrict or delete cookies through your browser settings. Disabling some technologies may affect certain website functions or the accuracy of analytics and advertising measurement.
6. Google Analytics
We use Google Analytics to understand how visitors find and use artamonova.design. Google Analytics may collect or derive information such as session activity, pages and products viewed, approximate geographic location, browser and device characteristics, traffic source, and interactions with the website.
Google Analytics uses cookies and similar technologies, including identifiers such as the _ga cookie, to distinguish users and sessions. We use the resulting information to evaluate website performance, understand interest in our products and collections, identify usability issues, and improve the website.
Where Google advertising features or related measurement services are enabled, Analytics information may also be used for advertising measurement in accordance with applicable privacy choices and Google’s policies.
For more information, see Google’s Privacy Policy.
7. Meta Pixel
We use the Meta Pixel, provided by Meta Platforms, to measure website activity associated with advertising on Facebook, Instagram, and other Meta services.
The Meta Pixel may help us understand actions such as visiting artamonova.design, viewing a product or collection page, adding a product to a shopping cart, beginning checkout, completing a purchase, or performing other website interactions used for advertising measurement.
Information transmitted through the Meta Pixel may include device and browser information, online identifiers, pages visited, website activity, and purchase-related events. We may use this information to measure advertising effectiveness, understand whether advertising resulted in website activity or purchases, create or refine advertising audiences, and improve the relevance of our marketing.
Depending on applicable U.S. state privacy law, disclosures of online identifiers or website activity to advertising providers may be considered “sharing,” a “sale,” or processing for “targeted advertising,” even where no money is exchanged.
For more information, see the Meta Privacy Policy.
8. Sale, Sharing, and Targeted Advertising
Artamonova does not sell personal information for monetary consideration.
However, our use of advertising and measurement technologies such as the Meta Pixel may involve disclosure of online identifiers, browsing activity, or purchase-related events to advertising providers. Under certain U.S. state privacy laws, these disclosures may be considered a “sale,” “sharing,” or processing for “targeted advertising.”
Where applicable, you may exercise the relevant opt-out right through the cookie or privacy controls provided on the website or through another legally recognized opt-out mechanism.
9. Email and Marketing Communications
If you subscribe to Artamonova emails, we may use your contact information to send news about collections, new products, studio projects, events, and other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication. Unsubscribing from marketing messages does not prevent us from sending transactional or service-related communications concerning an order or inquiry.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business or legal requirements. Retention periods may vary depending on the type of information and the reason it was collected.
For example, order and transaction records may be retained for accounting, taxation, customer service, warranty, fraud prevention, or dispute-resolution purposes. Information submitted through inquiries or contact forms may be retained for as long as reasonably necessary to respond to and manage the request.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
11. Your Privacy Rights
Depending on where you live and which privacy laws apply to Artamonova, you may have certain rights regarding your personal information, which may include the right to:
request confirmation of whether we process your personal information;
request access to personal information we maintain about you;
request correction of inaccurate personal information;
request deletion of certain personal information;
obtain a portable copy of certain information;
opt out of certain sale or sharing of personal information;
opt out of processing for targeted advertising;
limit certain uses of sensitive personal information where applicable;
appeal certain decisions concerning a privacy request where applicable; and
exercise your privacy rights without unlawful discrimination.
To submit a privacy request, email shine@polinaartamonova.com with “Privacy Request” in the subject line and describe your request. We may request information reasonably necessary to verify your identity and protect your personal information from unauthorized access or deletion.
Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may request evidence that the agent has authority to act for you.
12. U.S. State Privacy Disclosures
Residents of certain U.S. states may have additional privacy rights under state privacy laws. Where those laws apply to Artamonova, we will process qualifying requests in accordance with applicable requirements.
These rights may relate to access, correction, deletion, data portability, targeted advertising, sale or sharing of personal information, certain profiling activities, and the use of sensitive personal information.
Where required by applicable law, we will honor legally recognized opt-out preference signals for processing covered by those signals.
13. California Privacy Disclosures
If you are a California resident, California privacy law may provide additional rights depending on the circumstances and whether the relevant law applies to Artamonova.
Categories of personal information we may collect include identifiers and contact information, commercial and transaction information, internet or electronic network activity, approximate geolocation information, communications and information you voluntarily provide, and inferences derived from interactions with our website or products where applicable.
We collect and use these categories for the business and commercial purposes described in this Privacy Policy. We do not sell personal information for monetary consideration. If our use of advertising technologies constitutes “selling” or “sharing” personal information under applicable California law, qualifying California residents may exercise the applicable right to opt out.
14. Sensitive Personal Information
Artamonova does not intentionally request sensitive personal information such as Social Security numbers, government identification numbers, health information, biometric identifiers, racial or ethnic origin, religious beliefs, or similar sensitive information through the ordinary operation of artamonova.design.
Please do not include unnecessary sensitive personal information in contact forms, project inquiries, or other open-text fields.
15. Children’s Privacy
Artamonova.design is a general-audience website intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected in circumstances requiring parental consent, we will take reasonable steps to delete it.
16. International Data Transfers and Security
Artamonova operates internationally, and our customers and service providers may be located in different countries. As a result, personal information may be transferred to or processed in countries outside your state or country of residence, where privacy and data protection laws may differ.
Where required by applicable law, we take reasonable steps to use appropriate safeguards for international transfers of personal information.
We use reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
17. Third-Party Websites and Services
Artamonova.design may contain links to third-party websites and may use third-party services for payments, delivery, social media, analytics, advertising, or other functions. We do not control the privacy practices of independent third parties. Information you provide directly to those services is governed by their respective privacy policies and terms.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technologies, or applicable law. The updated version will be posted on this page, and the “Last Updated” date will be revised accordingly. Where required by law, we may provide additional notice of material changes.
19. Contact Us
Questions about this Privacy Policy or requests concerning your personal information may be sent to:
Website: artamonova.design
Email: privacy@artamonova.design